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-<H2><A NAME="SECTION002760000000000000000">
-7.6 I don't seem to be getting mail from the lists. What should
- I do?</A>
-</H2>
-There are a few common reasons for this:
-
-<UL>
-<LI>No one has sent any mail to the list(s) you're on for a little while.
-
-<P>
-To check if this is the case, try visiting the archives of the list
- (assuming that the list has archives). If the list has no archives, you
- may have to ask another subscriber. (See Section&nbsp;<A HREF="node9.html#sec:web">3.1</A> for help
- in finding the list archives.)
-
-<P>
-<span class="note"><b class="label">Note:</b>
-Generally, it is considered
- impolite to send test messages to the entire list.
- If you feel a need to test that the list is working and for some reason you
- cannot simply compose a regular message to the list, it is less disruptive
- to send a help message to
- the list request address (LISTNAME-request@DOMAIN) to see if that works,
- or to contact the list
- administrator (LISTNAME-owner@DOMAIN) to ask if the list is working.</span>
-
-<P>
-</LI>
-<LI>You were bouncing mail and have had mail delivery (temporarily)
- disabled by the list software.
-
-<P>
-If your mail provider ``bounces'' too many messages (that is, it tells
- Mailman that the message could not be delivered)
- Mailman eventually stops trying to send you mail. This feature allows
- Mailman to gracefully handle addresses which no longer exist (for example,
- the subscriber has found a new Internet service provider and forgot to
- unsubscribe the old address), as well
- as addresses which are temporarily out-of-service (for example, the
- subscriber has used up all of the allotted space for his or her email
- account, or the subscriber's mail provider is experiencing difficulties).
-
-<P>
-Even if you are unaware of any difficulties with your mail provider, it
- is a good idea to check this. Some popular webmail providers and
- internet servers are not as reliable as one might assume, nor is the
- internet as a whole. You may want to also send yourself a test message
- from another account or ask a friend to send you a test message to make
- sure your subscribed address is working.
-
-<P>
-To check if this may be the reason you are not receiving messages, log in
- to the your options page (See
- Section&nbsp;<A HREF="node9.html#sec:web">3.1</A> for more details on how to do this) and
- look at your options.
- If your subscription has been disabled or Mailman has received bounces from
- your email address, there will be a big banner at the top of this page.
-
-<P>
-To re-enable mail delivery, look for an option marked ``Mail Delivery'' and
- set it to ``Enabled'' to start receiving mail again.
- To get rid of your bounce score, you can disable and then re-enable delivery.
- For more instructions on disabling or enabling mail delivery,
- see Section&nbsp;<A HREF="node20.html#sec:nomail">7.1</A>.
-
-<P>
-<span class="note"><b class="label">Note:</b>
-Even if you have not been disabled at the time you check, you could be
- bouncing messages and not have reached the threshold for your
- subscription to be disabled. You may need to check again.</span>
-
-<P>
-</LI>
-<LI>There is a delay or break in the networks between you and the
- list server.
-
-<P>
-No matter what many of us would like, the internet is not 100%
- reliable, nor is it always fast. Sometimes, messages simply take a long
- time to get to you. Try to be patient, especially if the server is far
- (in terms of networks, not geography, although often one implies the other)
- from your internet service provider.
-
-<P>
-To check if this might be causing your problem, you can try pinging
- the list server or tracing the route between you and it. (Instructions
- on how to do this varies from platform to platform, so you may want to
- use a search engine to find those appropriate for you.)
-
-<P>
-</LI>
-<LI>The mail server or Mailman might not be functioning properly. This
- can happen if the system is overloaded with viruses or spam and the mail
- system that hosts Mailman has trouble keeping up.
-
-<P>
-To test if this is a case, try visiting the list's web interface and
- try sending a message to <span class="email">LISTNAME-request@DOMAIN</span> with the command
- ``<var>help</var>'' (without the quotes) in the <span class="mailheader">Subject:</span>. If
- neither of these works after a reasonable length of time, this may be
- the problem. You may wish to contact either the list or site
- administrator(s).
-</LI>
-</UL>
-
-<P>
-
-<DIV CLASS="navigation">
-<div class='online-navigation'><hr />
-<table align="center" width="100%" cellpadding="0" cellspacing="2">
-<tr>
-<td class='online-navigation'><a rel="prev" title="7.5 How can I"
- rel="prev" title="7.5 How can I"
- href="node24.html"><img src='previous.gif'
- border='0' height='32' alt='Previous Page' width='32' /></A></td>
-<td class='online-navigation'><a rel="parent" title="7 Changing mail delivery"
- rel="parent" title="7 Changing mail delivery"
- href="node19.html"><img src='up.gif'
- border='0' height='32' alt='Up One Level' width='32' /></A></td>
-<td class='online-navigation'><a rel="next" title="8 Digests"
- rel="next" title="8 Digests"
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-<td align="center" width="100%">GNU Mailman - List Member Manual</td>
-<td class='online-navigation'><a rel="contents" title="Table of Contents"
- rel="contents" title="Table of Contents"
- href="contents.html"><img src='contents.gif'
- border='0' height='32' alt='Contents' width='32' /></A></td>
-<td class='online-navigation'><img src='blank.gif'
- border='0' height='32' alt='' width='32' /></td>
-
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-<b class="navlabel">Previous:</b>
-<a class="sectref" rel="prev" href="node24.html">7.5 How can I</A>
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-<b class="navlabel">Next:</b>
-<a class="sectref" rel="next" href="node26.html">8 Digests</A>
-</div>
-</div>
-<hr />
-<span class="release-info">Release 2.1, documentation updated on 7 October 2003.</span>
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