diff options
Diffstat (limited to 'admin/www/mailman-install/troubleshooting.html')
| -rw-r--r-- | admin/www/mailman-install/troubleshooting.html | 259 |
1 files changed, 0 insertions, 259 deletions
diff --git a/admin/www/mailman-install/troubleshooting.html b/admin/www/mailman-install/troubleshooting.html deleted file mode 100644 index a61fea18..00000000 --- a/admin/www/mailman-install/troubleshooting.html +++ /dev/null @@ -1,259 +0,0 @@ -<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> -<html> -<head> -<link rel="STYLESHEET" href="mailman-install.css" type='text/css' /> -<link rel="first" href="mailman-install.html" title='GNU Mailman - Installation Manual' /> -<link rel='last' href='about.html' title='About this document...' /> -<link rel='help' href='about.html' title='About this document...' /> -<link rel="next" href="node47.html" /> -<link rel="prev" href="node45.html" /> -<link rel="parent" href="front.html" /> -<link rel="next" href="node47.html" /> -<meta name='aesop' content='information' /> -<title>14 Troubleshooting</title> -</head> -<body> -<DIV CLASS="navigation"> -<div id='top-navigation-panel' xml:id='top-navigation-panel'> -<table align="center" width="100%" cellpadding="0" cellspacing="2"> -<tr> -<td class='online-navigation'><a rel="prev" title="13 Create your first" - href="node45.html"><img src='previous.png' - border='0' height='32' alt='Previous Page' width='32' /></A></td> -<td class='online-navigation'><a rel="parent" title="Front Matter" - href="front.html"><img src='up.png' - border='0' height='32' alt='Up One Level' width='32' /></A></td> -<td class='online-navigation'><a rel="next" title="15 Platform and operating" - href="node47.html"><img src='next.png' - border='0' height='32' alt='Next Page' width='32' /></A></td> -<td align="center" width="100%">GNU Mailman - Installation Manual</td> -<td class='online-navigation'><img src='blank.png' - border='0' height='32' alt='' width='32' /></td> -<td class='online-navigation'><img src='blank.png' - border='0' height='32' alt='' width='32' /></td> -<td class='online-navigation'><img src='blank.png' - border='0' height='32' alt='' width='32' /></td> -</tr></table> -<div class='online-navigation'> -<b class="navlabel">Previous:</b> -<a class="sectref" rel="prev" href="node45.html">13 Create your first</A> -<b class="navlabel">Up:</b> -<a class="sectref" rel="parent" href="front.html">Front Matter</A> -<b class="navlabel">Next:</b> -<a class="sectref" rel="next" href="node47.html">15 Platform and operating</A> -</div> -<hr /></div> -</DIV> -<!--End of Navigation Panel--> - -<H1><A NAME="SECTION0011400000000000000000"></A><A NAME="troubleshooting"></A> -<BR> -14 Troubleshooting -</H1> - -<P> -If you encounter problems with running Mailman, first check the question and -answer section below. If your problem is not covered there, check the -<a class="ulink" href="http://www.list.org/help.html" - >online help</a>, including the -<a class="ulink" href="http://www.list.org/faq.html" - >FAQ</a> and the -<a class="ulink" href="http://www.python.org/cgi-bin/faqw-mm.py" - >interactive FAQ wizard</a>. - -<P> -Also check for errors in your syslog files, your mail and web server log files -and in Mailman's <span class="file"><var>$prefix</var>/logs/error</span> file. If you're still -having problems, you should send a message to the -<span class="email">mailman-users@python.org</span> mailing list<A NAME="tex2html7" - HREF="#foot609"><SUP>7</SUP></A>; see -<a class="url" href="http://mail.python.org/mailman/listinfo/mailman-users">http://mail.python.org/mailman/listinfo/mailman-users</a> for more -information. - -<P> -Be sure to including information on your operating system, which version of -Python you're using, and which version of Mailman you're installing. - -<P> -Here is a list of some common questions and answers: - -<P> - -<UL> -<LI><strong>Problem:</strong> All Mailman web pages give a 404 File not found - error. - -<P> -<strong>Solution:</strong> Your web server has not been set up properly for - handling Mailman's CGI programs. Make sure you have: - -<P> - -<OL> -<LI>configured the web server to give permissions to - <span class="file"><var>$prefix</var>/cgi-bin</span> - -<P> -</LI> -<LI>restarted the web server properly. - -</LI> -</OL> - -<P> -Consult your web server's documentation for instructions on how to do - check these issues. - -<P> -</LI> -<LI><strong>Problem:</strong> All Mailman web pages give an "Internal Server - Error". - -<P> -<strong>Solution:</strong> The likely problem is that you are using the wrong - user or group for the CGI scripts. Check your web server's log files. - If you see a line like - -<P> -<div class="verbatim"><pre> - Attempt to exec script with invalid gid 51, expected 99 -</pre></div> - -<P> -you will need to reinstall Mailman, specifying the proper CGI group id, - as described in the <A NAME="building"></A> section. - -<P> -</LI> -<LI><strong>Problem:</strong> I send mail to the list, and get back mail saying the - list is not found! - -<P> -<strong>Solution:</strong> You probably didn't add the necessary aliases to the - system alias database, or you didn't properly integrate Mailman with - your mail server. Perhaps you didn't update the alias database, or your - system requires you to run <b class="program">newaliases</b> explicitly. Refer to - your server specific instructions in the <A href="mail-server.html#mail-server">6</A> section. - -<P> -</LI> -<LI><strong>Problem:</strong> I send mail to the list, and get back mail saying, - ``unknown mailer error''. - -<P> -<strong>Solution:</strong> The likely problem is that you are using the wrong - user or group id for the mail wrappers. Check your mail server's log - files; if you see a line like - -<P> -<div class="verbatim"><pre> - Attempt to exec script with invalid gid 51, expected 99 -</pre></div> - -<P> -you will need to reinstall Mailman, specifying the proper mail group id - as described in the <A NAME="building"></A> section. - -<P> -</LI> -<LI><strong>Problem:</strong> I use Postfix as my mail server and the mail wrapper - programs are logging complaints about the wrong GID. - -<P> -<strong>Solution:</strong> Make sure the <span class="file"><var>$prefix</var>/data/aliases.db</span> - file is user owned by <code>mailman</code> (or whatever user name you used - in the <b class="program">configure</b> command). If this file is not user owned by - <code>mailman</code>, Postfix will not run the mail programs as the correct - user. - -<P> -</LI> -<LI><strong>Problem:</strong> I use Sendmail as my mail server, and when I send mail - to the list, I get back mail saying, ``sh: mailman not available for - sendmail programs''. - -<P> -<strong>Solution:</strong> Your system uses the Sendmail restricted shell - (smrsh). You need to configure smrsh by creating a symbolic link from - the mail wrapper (<span class="file"><var>$prefix</var>/mail/mailman</span>) to the directory - identifying executables allowed to run under smrsh. - -<P> -Some common names for this directory are <span class="file">/var/admin/sm.bin</span>, - <span class="file">/usr/admin/sm.bin</span> or <span class="file">/etc/smrsh</span>. - -<P> -Note that on Debian Linux, the system makes <span class="file">/usr/lib/sm.bin</span>, - which is wrong, you will need to create the directory - <span class="file">/usr/admin/sm.bin</span> and add the link there. Note further any - aliases <b class="program">newaliases</b> spits out will need to be adjusted to point - to the secure link to the wrapper. - -<P> -</LI> -<LI><strong>Problem:</strong> I messed up when I called <b class="program">configure</b>. How - do I clean things up and re-install? - -<P> -<strong>Solution:</strong> - -<P> -<div class="verbatim"><pre> - % make clean - % ./configure --with-the-right-options - % make install - </pre></div> - -<P> -</LI> -</UL> - -<P> -<BR><HR><H4>Footnotes</H4> -<DL> -<DT><A NAME="foot609">... list</A><A - href="troubleshooting.html#tex2html7"><SUP>7</SUP></A></DT> -<DD>You must subscribe to -this mailing list in order to post to it, but the mailing list's archives are -publicly visible. - -</DD> -</DL> -<DIV CLASS="navigation"> -<div class='online-navigation'> -<p></p><hr /> -<table align="center" width="100%" cellpadding="0" cellspacing="2"> -<tr> -<td class='online-navigation'><a rel="prev" title="13 Create your first" - href="node45.html"><img src='previous.png' - border='0' height='32' alt='Previous Page' width='32' /></A></td> -<td class='online-navigation'><a rel="parent" title="Front Matter" - href="front.html"><img src='up.png' - border='0' height='32' alt='Up One Level' width='32' /></A></td> -<td class='online-navigation'><a rel="next" title="15 Platform and operating" - href="node47.html"><img src='next.png' - border='0' height='32' alt='Next Page' width='32' /></A></td> -<td align="center" width="100%">GNU Mailman - Installation Manual</td> -<td class='online-navigation'><img src='blank.png' - border='0' height='32' alt='' width='32' /></td> -<td class='online-navigation'><img src='blank.png' - border='0' height='32' alt='' width='32' /></td> -<td class='online-navigation'><img src='blank.png' - border='0' height='32' alt='' width='32' /></td> -</tr></table> -<div class='online-navigation'> -<b class="navlabel">Previous:</b> -<a class="sectref" rel="prev" href="node45.html">13 Create your first</A> -<b class="navlabel">Up:</b> -<a class="sectref" rel="parent" href="front.html">Front Matter</A> -<b class="navlabel">Next:</b> -<a class="sectref" rel="next" href="node47.html">15 Platform and operating</A> -</div> -</div> -<hr /> -<span class="release-info">Release 2.1, documentation updated on December 13, 2005.</span> -</DIV> -<!--End of Navigation Panel--> - -</BODY> -</HTML> |