From 96f5db3dfd2e394698e5f9743318585782e3bca6 Mon Sep 17 00:00:00 2001 From: <> Date: Wed, 3 Nov 2004 18:29:30 +0000 Subject: This commit was manufactured by cvs2svn to create branch 'Release_2_1-maint'. --- admin/www/mailman-admin/node26.html | 189 ++++++++++++++++++++++++++++++++++++ 1 file changed, 189 insertions(+) create mode 100644 admin/www/mailman-admin/node26.html (limited to 'admin/www/mailman-admin/node26.html') diff --git a/admin/www/mailman-admin/node26.html b/admin/www/mailman-admin/node26.html new file mode 100644 index 00000000..318f2fef --- /dev/null +++ b/admin/www/mailman-admin/node26.html @@ -0,0 +1,189 @@ + + +
++These policies control the automatic bounce processing system in +Mailman. Here's an overview of how it works: + +
+When a bounce is received, Mailman tries to extract two pieces of +information from the message: the address of the member the message +was intended for, and the severity of the problem causing the bounce. +The severity can be either hard for fatal errors, or +soft for transient errors. When in doubt, a hard severity is +used. + +
+If no member address can be extracted from the bounce, then the bounce +message is usually discarded. Every member has a bounce score, +initialized at zero, and every time we encounter a bounce from a +member we increment that member's score. Hard bounces increment by 1 +while soft bounces increment by 0.5. We only increment the bounce +score once per day, so even if we receive ten hard bounces from a +member per day, their score will increase by only 1 for that day. + +
+When a member's bounce score is greater than the bounce score +threshold (see below), the member's subscription is disabled. Once +disabled, the member will not receive any postings from the list until +their membership is explicitly re-enabled, either by the list +administrator or the user. However, they will receive occasional +reminders that their membership has been disabled, and these reminders +will include information about how to re-enable their membership. You +can control both the number of reminders the member will receive and +the frequency with which these reminders are sent. + +
+There is one other important configuration variable; after a certain +period of time - during which no bounces from the member are received +- the bounce information is considered stale and discarded. Thus by +adjusting this value, and the score threshold, you can control how +quickly bouncing members are disabled. You should tune both of these +to the frequency and traffic volume of your list. + +
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