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diff --git a/admin/www/mailman-member/node25.html b/admin/www/mailman-member/node25.html new file mode 100644 index 00000000..fcc04864 --- /dev/null +++ b/admin/www/mailman-member/node25.html @@ -0,0 +1,201 @@ +<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> +<html> +<head> +<link rel="STYLESHEET" href="mailman-member.css" type='text/css' /> +<link rel="first" href="mailman-member.html" title='GNU Mailman - List Member Manual' /> +<link rel='contents' href='contents.html' title="Contents" /> +<link rel='last' href='about.html' title='About this document...' /> +<link rel='help' href='about.html' title='About this document...' /> +<LINK rel="prev" href="node24.html"> +<LINK rel="parent" href="node19.html"> +<LINK rel="next" href="node26.html"> +<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1" /> +<meta name='aesop' content='information' /> +<META name="description" content="I don't seem to be getting mail from the lists. What should I do?"> +<META name="keywords" content="mailman-member"> +<META name="resource-type" content="document"> +<META name="distribution" content="global"> +<title>7.6 I don't seem to be getting mail from the lists. What should I do?</title> +</head> +<body> +<DIV CLASS="navigation"> +<div id='top-navigation-panel'> +<table align="center" width="100%" cellpadding="0" cellspacing="2"> +<tr> +<td class='online-navigation'><a rel="prev" title="7.5 How can I" + href="node24.html"><img src='previous.gif' + border='0' height='32' alt='Previous Page' width='32' /></A></td> +<td class='online-navigation'><a rel="parent" title="7 Changing mail delivery" + href="node19.html"><img src='up.gif' + border='0' height='32' alt='Up One Level' width='32' /></A></td> +<td class='online-navigation'><a rel="next" title="8 Digests" + href="node26.html"><img src='next.gif' + border='0' height='32' alt='Next Page' width='32' /></A></td> +<td align="center" width="100%">GNU Mailman - List Member Manual</td> +<td class='online-navigation'><a rel="contents" title="Table of Contents" + href="contents.html"><img src='contents.gif' + border='0' height='32' alt='Contents' width='32' /></A></td> +<td class='online-navigation'><img src='blank.gif' + border='0' height='32' alt='' width='32' /></td> + +</tr></table> +<div class='online-navigation'> +<b class="navlabel">Previous:</b> +<a class="sectref" rel="prev" href="node24.html">7.5 How can I</A> +<b class="navlabel">Up:</b> +<a class="sectref" rel="parent" href="node19.html">7 Changing mail delivery</A> +<b class="navlabel">Next:</b> +<a class="sectref" rel="next" href="node26.html">8 Digests</A> +</div> +<hr /></div> +</DIV> +<!--End of Navigation Panel--> + +<H2><A NAME="SECTION002760000000000000000"> +7.6 I don't seem to be getting mail from the lists. What should + I do?</A> +</H2> +There are a few common reasons for this: + +<UL> +<LI>No one has sent any mail to the list(s) you're on for a little while. + +<P> +To check if this is the case, try visiting the archives of the list + (assuming that the list has archives). If the list has no archives, you + may have to ask another subscriber. (See Section <A HREF="node9.html#sec:web">3.1</A> for help + in finding the list archives.) + +<P> +<span class="note"><b class="label">Note:</b> +Generally, it is considered + impolite to send test messages to the entire list. + If you feel a need to test that the list is working and for some reason you + cannot simply compose a regular message to the list, it is less disruptive + to send a help message to + the list request address (LISTNAME-request@DOMAIN) to see if that works, + or to contact the list + administrator (LISTNAME-owner@DOMAIN) to ask if the list is working.</span> + +<P> +</LI> +<LI>You were bouncing mail and have had mail delivery (temporarily) + disabled by the list software. + +<P> +If your mail provider ``bounces'' too many messages (that is, it tells + Mailman that the message could not be delivered) + Mailman eventually stops trying to send you mail. This feature allows + Mailman to gracefully handle addresses which no longer exist (for example, + the subscriber has found a new Internet service provider and forgot to + unsubscribe the old address), as well + as addresses which are temporarily out-of-service (for example, the + subscriber has used up all of the allotted space for his or her email + account, or the subscriber's mail provider is experiencing difficulties). + +<P> +Even if you are unaware of any difficulties with your mail provider, it + is a good idea to check this. Some popular webmail providers and + internet servers are not as reliable as one might assume, nor is the + internet as a whole. You may want to also send yourself a test message + from another account or ask a friend to send you a test message to make + sure your subscribed address is working. + +<P> +To check if this may be the reason you are not receiving messages, log in + to the your options page (See + Section <A HREF="node9.html#sec:web">3.1</A> for more details on how to do this) and + look at your options. + If your subscription has been disabled or Mailman has received bounces from + your email address, there will be a big banner at the top of this page. + +<P> +To re-enable mail delivery, look for an option marked ``Mail Delivery'' and + set it to ``Enabled'' to start receiving mail again. + To get rid of your bounce score, you can disable and then re-enable delivery. + For more instructions on disabling or enabling mail delivery, + see Section <A HREF="node20.html#sec:nomail">7.1</A>. + +<P> +<span class="note"><b class="label">Note:</b> +Even if you have not been disabled at the time you check, you could be + bouncing messages and not have reached the threshold for your + subscription to be disabled. You may need to check again.</span> + +<P> +</LI> +<LI>There is a delay or break in the networks between you and the + list server. + +<P> +No matter what many of us would like, the internet is not 100% + reliable, nor is it always fast. Sometimes, messages simply take a long + time to get to you. Try to be patient, especially if the server is far + (in terms of networks, not geography, although often one implies the other) + from your internet service provider. + +<P> +To check if this might be causing your problem, you can try pinging + the list server or tracing the route between you and it. (Instructions + on how to do this varies from platform to platform, so you may want to + use a search engine to find those appropriate for you.) + +<P> +</LI> +<LI>The mail server or Mailman might not be functioning properly. This + can happen if the system is overloaded with viruses or spam and the mail + system that hosts Mailman has trouble keeping up. + +<P> +To test if this is a case, try visiting the list's web interface and + try sending a message to <span class="email">LISTNAME-request@DOMAIN</span> with the command + ``<var>help</var>'' (without the quotes) in the <span class="mailheader">Subject:</span>. If + neither of these works after a reasonable length of time, this may be + the problem. You may wish to contact either the list or site + administrator(s). +</LI> +</UL> + +<P> + +<DIV CLASS="navigation"> +<div class='online-navigation'><hr /> +<table align="center" width="100%" cellpadding="0" cellspacing="2"> +<tr> +<td class='online-navigation'><a rel="prev" title="7.5 How can I" + rel="prev" title="7.5 How can I" + href="node24.html"><img src='previous.gif' + border='0' height='32' alt='Previous Page' width='32' /></A></td> +<td class='online-navigation'><a rel="parent" title="7 Changing mail delivery" + rel="parent" title="7 Changing mail delivery" + href="node19.html"><img src='up.gif' + border='0' height='32' alt='Up One Level' width='32' /></A></td> +<td class='online-navigation'><a rel="next" title="8 Digests" + rel="next" title="8 Digests" + href="node26.html"><img src='next.gif' + border='0' height='32' alt='Next Page' width='32' /></A></td> +<td align="center" width="100%">GNU Mailman - List Member Manual</td> +<td class='online-navigation'><a rel="contents" title="Table of Contents" + rel="contents" title="Table of Contents" + href="contents.html"><img src='contents.gif' + border='0' height='32' alt='Contents' width='32' /></A></td> +<td class='online-navigation'><img src='blank.gif' + border='0' height='32' alt='' width='32' /></td> + +</tr></table> +<div class='online-navigation'> +<b class="navlabel">Previous:</b> +<a class="sectref" rel="prev" href="node24.html">7.5 How can I</A> +<b class="navlabel">Up:</b> +<a class="sectref" rel="parent" href="node19.html">7 Changing mail delivery</A> +<b class="navlabel">Next:</b> +<a class="sectref" rel="next" href="node26.html">8 Digests</A> +</div> +</div> +<hr /> +<span class="release-info">Release 2.1, documentation updated on 7 October 2003.</span> +</DIV> +<!--End of Navigation Panel--> + +</BODY> +</HTML> |